Verizon Earns Recognition from Frost & Sullivan for Outstanding Achievement in the Audio Conferencing Market
Verizon’s dedication to call quality and reliability, coupled with its video and web capabilities through strategic partnerships, allows it to focus most on what is important to clients.
Verizon is one of the largest audio conferencing providers in North America, demonstrating a strong dedication to offering quality audio conferencing services and continued expansion through partnered web and video services. Audio conferencing is at the heart of every conferencing and collaboration deployment, and is the one critical component that cannot be allowed to fail or under-perform. When video, screen sharing, or collaborative document editing fails, a meeting can still continue; however, if audio fails, it impacts the conference more adversely than any other element of the system. It comes as no surprise that the single-most requested improvement to conferencing technology by clients is audio quality.
Verizon addresses this requirement by offering business customers an industry-leading audio conferencing solution that easily integrates with web and video services. Verizon’s audio-first approach places the real-world requirements of end users first, thus fostering conferencing and collaboration deployments that emphasize end-user satisfaction and operational efficiency.
“Verizon’s audio capabilities are extremely dependable. Depending on the service level, periodic or continuous monitoring of audio quality is offered to ensure high-quality service. It also enables quick resolution of any issues that may arise during a conference call,” said Alaa Saayed, Principal Analyst at Frost & Sullivan.
Verizon has positioned its audio service to adhere to the needs of a large spectrum of adopting organizations. The provider’s offerings range from low-cost, instant meetings to large, managed presentations. Verizon’s dedication to call quality and reliability, coupled with its video and web capabilities through strategic partnerships, allows it to focus most on what is important to clients. Verizon is expected to continue to grow in audio, video and web conferencing, while maintaining a high level of customer retention.